We hold information submitted through our API and Website; we’ll only use this information in strict accordance with the law.

To provide our services, we use information to help us provide the Service, manage your account, and track, analyse, and improve the services we give you. To meet our legal obligations, we may use information to prevent illegal activities like money laundering, tax evasion and fraud. We may use the information to give us to make suggestions and recommendations to you about services that may interest you, and we may also anonymise information about your preferences for our business, research, product development, and marketing purposes. We do not disclose any Personal Data, such as email addresses, to any third-party. Our internal use of your Personal Data is limited to providing and improving the Service to you with appropriate data protection.

We may share your personal information with anyone who works for us when they need it to carry out their job, and any organisation which supports any of our services you use, when they need it to offer those services. These providers may include: Know Your Customer (KYC) and cyber security providers; anyone who you give us explicit permission to share it with (a joint account user, for example); institutions that require the information so that we may comply with the law, enforce our Terms and Conditions and other agreements, or to protect the rights, property and safety of the company, our customers or others.

We keep your data as long as you’re using Traversal, and may store it for 6 years after that in order to comply with the law. In some circumstances, like cases of anti-money laundering or fraud, we may keep data longer if we need to, or if the law says we have to.

The rights that you have regarding the information we hold about you include the following. Access the personal data we hold or to get a copy of it Oblige us to correct inaccurate data Ask us to delete, 'block' or suppress your data, though for legal reasons we may not always be able to grant this Object to us using your data for direct marketing, and in certain circumstances ‘legitimate interests’, research, and analysis Withdraw any consent you’ve previously given us regarding the Service or opt out of our newsletter To arrange any of the above, please email contact@traversal.co.uk.

Your data is securely stored in the UK

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Statement. All information you provide to us is encrypted and stored on secure servers. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Our Service may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Any changes we may make to our Privacy Statement in the future will be posted on this page, but we will contact you in the event that we make any material changes. Please check back frequently to see any updates or changes to our Privacy Statement.